[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_fullwidth_slider _builder_version=”4.16″ _module_preset=”default” custom_padding=”49px||47px|||” global_colors_info=”{}”][et_pb_slide heading=”FAQ” _builder_version=”4.16″ _module_preset=”default” header_font=”|800|||||||” header_font_size=”100px” body_font=”|700|||||||” body_font_size=”32px” background_color=”#EEE2A4″ background_enable_color=”on” background_enable_image=”off” header_font_size_tablet=”64px” header_font_size_phone=”56px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”22px” body_font_size_phone=”18px” body_font_size_last_edited=”on|phone” text_shadow_style=”preset3″ text_shadow_blur_strength=”1.4em” global_colors_info=”{}” sticky_transition=”on”][\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Hero” _builder_version=”4.16″ custom_padding=”100px|0px|100px|0px|true|false” bottom_divider_height=”0px” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Is it possible to request informational material, and how?” open=”on” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Downloadable materials are available in the Download section of the portal, where additional resources will be progressively made available. They can also be requested at the APT \u2013 Tourism Promotion Agency offices (www.aptbasilicata.it<\/a>), at accommodation facilities, and at private information points.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What tourist information points are available in Matera?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]The main institutional infopoint currently available is the portal materawelcome.it. [\/et_pb_text][et_pb_accordion _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Where can I find information about traffic and public transportation in the city of Matera?” open=”on” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n For all information, including FAQs, please refer to the section of the portal at: [\/et_pb_accordion_item][et_pb_accordion_item title=”Is it possible to access the Sassi and the historic center by car?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n A large part of the Historic Center and the Sassi districts is a Limited Traffic Zone<\/strong><\/em> (ZTL) or an Urban Pedestrian Area<\/strong><\/em> (APU) and therefore not accessible by car. To avoid fines, we recommend checking with your accommodation providers before arrival to take advantage of affiliated services, receive assistance, and arrange parking in authorized areas and\/or use buses and shuttles.<\/p>\n For basic information needed upon arrival in the city, it is also advisable to consult the sections on available parking and urban mobility (https:\/\/www.materawelcome.it\/it\/mobilita\/<\/a>), as well as the section on ZTL (https:\/\/www.materawelcome.it\/it\/ztl\/<\/a>). [\/et_pb_accordion_item][et_pb_accordion_item title=”Where can I park my car to visit the city?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n To visit the city, it is necessary to leave your car in one of the authorized parking lots or in paid parking areas (blue lines) marked along the streets. Generally, we recommend that visitors entering the city use the following parking lots:<\/p>\n Via Lanera<\/strong><\/em> for those arriving from State Road 7 – Exit 1 \u201cMatera Sud\u201d;<\/p>\n Via Saragat<\/strong><\/em> for those arriving from State Road 7 – Exit 2 \u201cMatera Centro.\u201d<\/p>\n From both parking lots, the historic center is easily reachable on foot or by shuttle bus.<\/p>\n Alternatively, you can use the open-air parking lot at Piazza della Visitazione – Via Aldo Moro.<\/p>\n From the Via Saragat parking lot, it is possible to reach the Sassi by taking the Linea Sassi<\/strong><\/em> of the local public transport operated by Miccolis Spa, running every half hour.<\/p>\n For more information and a map of parking lots, including private ones, please visit:<\/p>\n https:\/\/www.materawelcome.it\/it\/mobilita\/<\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Where can tourist buses park, and where can passengers be dropped off?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]Tourist buses arriving in Matera can enter the city exclusively<\/strong><\/em> via Exit 2 – Matera Centro<\/strong><\/em> of State Road 7, using the municipal road Aia del Cavallo. They are required to perform loading and unloading operations only at the parking area of Piazza Matteotti near the Central Station and must park exclusively in the following authorized private parking lots:<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Where can I park a camper?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]Public areas designated for camper parking are: Info and maps at: https:\/\/www.materawelcome.it\/it\/mobilita\/<\/a><\/p>\n There are also private areas available such as: More information is available in the section: https:\/\/www.materawelcome.it\/it\/mobilita\/<\/a>[\/et_pb_accordion_item][et_pb_accordion_item title=”How do you get to Matera from the airport?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n The main airport serving the city of Matera is the Bari Palese \u2013 Karol Wojtyla International Airport<\/strong><\/em>. Daily shuttles to and from Matera are available through Pugliairbus<\/strong><\/em> (info: http:\/\/www.aeroportidipuglia.it\/bus-pugliairbus-<\/a>).<\/p>\n There is also a bus service provided by the company Miccolis<\/strong><\/em> (info: https:\/\/www.busmiccolis.it\/<\/a>).<\/p>\n Alternatively, you can book a private transfer via NCC or taxi; for more information, please consult the dedicated section of the portal at: https:\/\/www.materawelcome.it\/it\/mobilita\/<\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do you get to Matera from the train station?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]The main Italian State Railways (Ferrovie dello Stato) stations for the city of Matera are currently:<\/p>\n Bari<\/strong><\/em>, with connections from Bari to Matera via bus and local trains operated by Ferrovie Appulo Lucane – FAL<\/strong><\/em> (info: https:\/\/ferrovieappulolucane.it\/<\/a>);<\/p>\n and Ferrandina Scalo-Matera<\/strong><\/em> with bus connections provided by FAL, Grassani<\/strong><\/em> (https:\/\/grassani.it\/linee\/autolinea-matera-potenza-universitaria<\/a>), and Sita<\/strong><\/em> (info: https:\/\/www.sitasudtrasporti.it\/<\/a>).<\/p>\n FAL trains stop at the city stations of Serra Rifusa, Villa Longo, Matera Centrale, and Matera Sud<\/strong><\/em>; shuttle buses depart from and arrive at Piazza Matteotti\/Central Station<\/strong><\/em>.<\/p>\n Connections are also available with bus services via FrecciaLink<\/strong><\/em> (info: https:\/\/www.trenitalia.com\/<\/a>) and ItaloBus<\/strong><\/em> (Salerno \u2013 Matera line, info: https:\/\/www.italotreno.it<\/a>).[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n [\/et_pb_text][et_pb_accordion _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Is a tourist tax in effect in Matera?” open=”on” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]Yes, the tourist tax in Matera is applicable throughout the year. Exemptions apply to: ChatGPT ha detto: Just a short distance from the city of the Sassi is the Park of the Murgia Materana<\/strong><\/em>, which can be reached on foot from the Sassi via the Tibetan Bridge<\/strong><\/em> located near Via Madonna delle Virt\u00f9, 27, or by private car, taxi, NCC (chauffeur service), Ape Calessino, or the Miccolis public transport bus service (Murgia Line).<\/p>\n Further information will be made available soon.<\/p>\n For those needing to travel by public transport, in most cases it is possible to use the SITA buses (info available at: https:\/\/www.sitasudtrasporti.it\/orari)<\/a>.<\/p>\n For basic information needed upon arrival in the city, it is advisable to also consult the sections on available parking and urban mobility (https:\/\/www.materawelcome.it\/it\/mobilita\/<\/a>) as well as the one regarding ZTL zones (https:\/\/www.materawelcome.it\/it\/ztl\/<\/a>).<\/p>\n For any special cases, you can also refer to the dedicated section on the website of the Municipality of Matera: https:\/\/www.comune.matera.it\/ztl<\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Where can I find information and tourist assistance for visitors with disabilities?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]In the dedicated \u201cAccessible Tourism\u201d section, useful information is gradually being made available regarding both mobility and the accessibility of various sites and individual attractions. For any additional information, you can use the available contact form.[\/et_pb_accordion_item][et_pb_accordion_item title=”Where can I find a list of accommodation facilities in Matera (hotels, residences, B&Bs, campsites, etc.)?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]On the portal materawelcome.it<\/strong><\/em>, a list of accommodations is available containing the main contact information.<\/p>\n In line with the collaborative philosophy of the institutional portal, the accommodations will be able to modify or enhance this information with photos and more detailed descriptive texts, according to the guidelines provided in the editing form that will be available to service users.[\/et_pb_accordion_item][et_pb_accordion_item title=”Where can I find a list of events in the city?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n On the portal materawelcome.it<\/strong><\/em>, the calendar of all scheduled events in Matera and the surrounding area is available (also accessible at www.materaevents.com, managed in collaboration with the Matera-Basilicata2019 Foundation as a legacy of the activities carried out during the year as European Capital of Culture).<\/p>\n All information about individual events is entered directly by registered users in accordance with the usage rules and is distributed under a CC-BY-SA license, which allows the distribution, modification, and creation of derivative works from the original, including for commercial purposes, provided that the original author is credited.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How can I contact a tour guide?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]There is an official register of authorized guides, categorized as follows: The Municipality of Matera is working to implement a qualified register of guides based on an accreditation and certification system, which will be made available on this portal with all the necessary information. In the meantime, you can consult the lists available at the Basilicata Tourism Promotion Agency at the following address: https:\/\/www.aptbasilicata.it\/MATERA.1623.0.html<\/a><\/p>\n It is recommended to contact guides and escorts exclusively through official channels, verifying their valid license at the time of contact; avoid any approach by promoters or unofficial guides on the street to discourage all forms of unauthorized activity, and if necessary, report any abuses using the dedicated \u201cReport an Abuse\u201d form.<\/em>[\/et_pb_accordion_item][et_pb_accordion_item title=”Are the museums always open?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]ChatGPT ha detto: Yes, currently there are two luggage storage facilities available:<\/p>\n – Luggage Storage SELFBAGS<\/strong><\/em>, via Gerardo Guerrieri (formerly vico Cappelluti 1) – Luggage Storage Matera Villa Longo \u2013 at Bar Di Pede<\/strong><\/em> Other private services are currently being set up.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Where can I go for currency exchange?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]There is not yet a currency exchange office in Matera. More information at: https:\/\/www.materawelcome.it\/it\/servizi-utili\/<\/a>[\/et_pb_accordion_item][et_pb_accordion_item title=”Are there integrated tourist cards for museums and transportation?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]The Matera Welcome Card<\/strong><\/em> will be available soon. Currently, it is necessary to contact individual facilities or services directly. However, some private operators offer integrated packages for access to museums, rock churches, and other sites and services.[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n [\/et_pb_text][et_pb_accordion _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Is a permit required to take photographs or videos?” open=”on” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]To carry out photographic or video\/cinematographic\/television filming for purposes other than strictly personal use (e.g., films, short films, music videos, fiction, commercials, documentaries) in the city of Matera, it is necessary to obtain authorization from the Municipality.<\/p>\n Here\u2019s what to do:
\nThere are also private infopoints in the city, managed directly by agencies and tourism operators.
\nFor more information, you can contact the Tourism Office<\/strong><\/em> of the Municipality of Matera at: turismo@comune.mt.it.[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\nAccessibility and Mobility<\/strong><\/h2>\n
https:\/\/www.materawelcome.it\/it\/mobilita\/<\/a><\/p>\n
For any special cases, you can also refer to the dedicated section on the Municipality of Matera\u2019s portal: https:\/\/www.comune.matera.it\/ztl<\/a>.<\/p>\n\n
\n\u2022 Camper Parking at Via Saragat<\/strong><\/em> (ground level)
\n\u2022 Camper Area Masseria Radogna<\/strong><\/em>, Contrada Murgia Timone
\n\u2022 Camper Area Serra Rifusa<\/strong><\/em> (temporarily closed)<\/p>\n
\n\u2022 Area Camper Kartodromo<\/strong><\/em>
\n\u2022 Agriturismo Pantaleone<\/strong><\/em>
\n\u2022 Autoparco Contrada Pantano<\/strong><\/em>
\n\u2022 Agricampeggio Nonna Rosa<\/strong><\/em>
\n\u2022 Tenuta Lamacchia<\/strong><\/em><\/p>\nVisit and stay<\/strong><\/h2>\n
\nThe application of the tourist tax in the Municipality of Matera is set at \u20ac4 per person per night for stays in four- and five-star accommodations, and at \u20ac2 for stays in three-, two-, and one-star accommodations, including B&Bs, holiday homes, guest houses, short-term tourist rentals, etc.
\nThe tax is applied for the first three consecutive nights.<\/p>\n
\n– Residents of Matera;
\n– Children up to 14 years of age;
\n– Individuals assisting patients admitted to healthcare facilities in the area (one accompanying person per patient);
\n– Parents or guardians accompanying minors under 18 admitted to healthcare facilities in the area (up to two persons per patient);
\n– Persons with disabilities (according to City Council Resolution No. 47 of 30\/07\/2013, which abolished the obligation of payment for individuals with disabilities);
\n– Workers residing elsewhere;
\n– Commuting students residing elsewhere who attend public or accredited private schools in the municipality;
\n– Members of households who have paid the municipal property tax (IMU) and are considered equivalent to residents.[\/et_pb_accordion_item][et_pb_accordion_item title=”What can be visited in the surroundings of Matera?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n
The area surrounding Matera is rich in natural, historical, artistic, and architectural beauty. The portal materawelcome.it<\/strong><\/em> offers, in the \u201cExplore the Territory\u201d section, a concise overview of nearby destinations that can typically be reached within an average drive of less than an hour, especially the various villages in the province.<\/p>\n
\n\u2022 Tourist guides
\n\u2022 Hiking and environmental guides
\n\u2022 Tourist escorts
\n\u2022 Tourist interpreters
\n\u2022 Guides of the Pollino National Park
\n\u2022 Hiking guides of the Murgia Materana Park
\n\u2022 Tourist guides of the Murgia Materana Park<\/p>\n
\nThe various museums in the area follow their own schedules and opening hours, so we recommend checking useful information on their respective websites or at: www.museimatera.it<\/a> (courtesy of Carlo Magni).[\/et_pb_accordion_item][et_pb_accordion_item title=”Is it possible to access museums and monuments with animals?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]Currently, the law governing Cultural Heritage prohibits the entry of animals of any size into all municipal and national museums, monuments, and archaeological sites. Only guide dogs for the visually impaired are allowed.[\/et_pb_accordion_item][et_pb_accordion_item title=”Is there a luggage storage facility in Matera?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n
The luggage storage is located in the center of Matera, a short distance from Matera Centrale railway station, the bus terminal at Piazza Matteotti, and the central station of urban lines.
The storage is open 24\/7 and is monitored 24 hours a day by a video surveillance system.
It is an automatic service that operates by inserting cash (card payment is not accepted!) directly into the locker. Prices vary depending on the locker size and hours of use.<\/p>\n
Near the Villa Longo station of the Ferrovie Appulo Lucane, there is a luggage and key storage service at Bar Di Pede, located at Via Nazionale 99. The opening hours are from 4:00 AM to 11:00 PM. This storage also serves the bus terminal on Via Sturzo for Flixbus, Marino, Marozzi, Liscio, and other bus companies.<\/p>\n
\nThe nearest currency exchange to the main tourist areas is at the Post Office on Via Passarelli (British pounds, French francs, and dollars), or at the BNL branch (Via Dante Alighieri) and Intesa San Paolo branch (Piazza Vittorio Veneto).
\nCurrency exchange services are not available on Saturday afternoons or Sundays.[\/et_pb_accordion_item][et_pb_accordion_item title=”Where can I find public restrooms?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]In the city of Matera, the following public restrooms are available to residents and visitors, in addition to those attached to public establishments such as bars and restaurants:
\n\u2022 Restrooms at Piazza Vittorio Veneto<\/strong><\/em>
\n\u2022 Restrooms at Via Tommaso Stigliani near the Municipal Park<\/strong><\/em><\/p>\nOther information<\/strong><\/h2>\n
\n\u2022 Fill out the forms available at [https:\/\/www.comune.matera.it\/modulistica\/ufficio-cinema](https:\/\/www.comune.matera.it\/modulistica\/ufficio-cinema)<\/a>;
\n\u2022 Complete the declaration of responsibility with a valid identification document;
\n\u2022 Affix a \u20ac16.00 revenue stamp on the first page of the forms (stamped and signed), scan them, and send all the complete documentation to [ufficio.cinema@comune.mt.it](mailto:ufficio.cinema@comune.mt.it)<\/strong><\/em>;<\/p>\n