General Information
Is it possible to request informational material, and how?
Downloadable materials are available in the Download section of the portal, where additional resources will be progressively made available. They can also be requested at the APT – Tourism Promotion Agency offices (www.aptbasilicata.it), at accommodation facilities, and at private information points.
What tourist information points are available in Matera?
There are also private infopoints in the city, managed directly by agencies and tourism operators.
For more information, you can contact the Tourism Office of the Municipality of Matera at: turismo@comune.mt.it.
Accessibility and Mobility
Where can I find information about traffic and public transportation in the city of Matera?
For all information, including FAQs, please refer to the section of the portal at:
https://www.materawelcome.it/it/mobilita/
Is it possible to access the Sassi and the historic center by car?
A large part of the Historic Center and the Sassi districts is a Limited Traffic Zone (ZTL) or an Urban Pedestrian Area (APU) and therefore not accessible by car. To avoid fines, we recommend checking with your accommodation providers before arrival to take advantage of affiliated services, receive assistance, and arrange parking in authorized areas and/or use buses and shuttles.
For basic information needed upon arrival in the city, it is also advisable to consult the sections on available parking and urban mobility (https://www.materawelcome.it/it/mobilita/), as well as the section on ZTL (https://www.materawelcome.it/it/ztl/).
For any special cases, you can also refer to the dedicated section on the Municipality of Matera’s portal: https://www.comune.matera.it/ztl.
Where can I park my car to visit the city?
To visit the city, it is necessary to leave your car in one of the authorized parking lots or in paid parking areas (blue lines) marked along the streets. Generally, we recommend that visitors entering the city use the following parking lots:
Via Lanera for those arriving from State Road 7 – Exit 1 “Matera Sud”;
Via Saragat for those arriving from State Road 7 – Exit 2 “Matera Centro.”
From both parking lots, the historic center is easily reachable on foot or by shuttle bus.
Alternatively, you can use the open-air parking lot at Piazza della Visitazione – Via Aldo Moro.
From the Via Saragat parking lot, it is possible to reach the Sassi by taking the Linea Sassi of the local public transport operated by Miccolis Spa, running every half hour.
For more information and a map of parking lots, including private ones, please visit:
Where can tourist buses park, and where can passengers be dropped off?
- Autoparco c.da Pantano – Contrada Pantano 75100 (MT) Matera – http://www.autoparcomatera.it/
- Terminal Bus Nolè – C.da Rondinelle on the service road of SS99 (Matera/Altamura) – Santeramo Serra Paducci Exit – Commercial Zone 2 – https://www.terminalmatera.it/contatti.php
- Autoparco Grassani – Via dell’Artigianato, 20 ZONA PAIP 1 – https://grassani.it/terminal-bus-4/
Where can I park a camper?
• Camper Parking at Via Saragat (ground level)
• Camper Area Masseria Radogna, Contrada Murgia Timone
• Camper Area Serra Rifusa (temporarily closed)
Info and maps at: https://www.materawelcome.it/it/mobilita/
There are also private areas available such as:
• Area Camper Kartodromo
• Agriturismo Pantaleone
• Autoparco Contrada Pantano
• Agricampeggio Nonna Rosa
• Tenuta Lamacchia
More information is available in the section: https://www.materawelcome.it/it/mobilita/
How do you get to Matera from the airport?
The main airport serving the city of Matera is the Bari Palese – Karol Wojtyla International Airport. Daily shuttles to and from Matera are available through Pugliairbus (info: http://www.aeroportidipuglia.it/bus-pugliairbus-).
There is also a bus service provided by the company Miccolis (info: https://www.busmiccolis.it/).
Alternatively, you can book a private transfer via NCC or taxi; for more information, please consult the dedicated section of the portal at: https://www.materawelcome.it/it/mobilita/
How do you get to Matera from the train station?
Bari, with connections from Bari to Matera via bus and local trains operated by Ferrovie Appulo Lucane – FAL (info: https://ferrovieappulolucane.it/);
and Ferrandina Scalo-Matera with bus connections provided by FAL, Grassani (https://grassani.it/linee/autolinea-matera-potenza-universitaria), and Sita (info: https://www.sitasudtrasporti.it/).
FAL trains stop at the city stations of Serra Rifusa, Villa Longo, Matera Centrale, and Matera Sud; shuttle buses depart from and arrive at Piazza Matteotti/Central Station.
Connections are also available with bus services via FrecciaLink (info: https://www.trenitalia.com/) and ItaloBus (Salerno – Matera line, info: https://www.italotreno.it).
Visit and stay
Is a tourist tax in effect in Matera?
The application of the tourist tax in the Municipality of Matera is set at €4 per person per night for stays in four- and five-star accommodations, and at €2 for stays in three-, two-, and one-star accommodations, including B&Bs, holiday homes, guest houses, short-term tourist rentals, etc.
The tax is applied for the first three consecutive nights.
Exemptions apply to:
– Residents of Matera;
– Children up to 14 years of age;
– Individuals assisting patients admitted to healthcare facilities in the area (one accompanying person per patient);
– Parents or guardians accompanying minors under 18 admitted to healthcare facilities in the area (up to two persons per patient);
– Persons with disabilities (according to City Council Resolution No. 47 of 30/07/2013, which abolished the obligation of payment for individuals with disabilities);
– Workers residing elsewhere;
– Commuting students residing elsewhere who attend public or accredited private schools in the municipality;
– Members of households who have paid the municipal property tax (IMU) and are considered equivalent to residents.
What can be visited in the surroundings of Matera?
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The area surrounding Matera is rich in natural, historical, artistic, and architectural beauty. The portal materawelcome.it offers, in the “Explore the Territory” section, a concise overview of nearby destinations that can typically be reached within an average drive of less than an hour, especially the various villages in the province.
Just a short distance from the city of the Sassi is the Park of the Murgia Materana, which can be reached on foot from the Sassi via the Tibetan Bridge located near Via Madonna delle Virtù, 27, or by private car, taxi, NCC (chauffeur service), Ape Calessino, or the Miccolis public transport bus service (Murgia Line).
Further information will be made available soon.
For those needing to travel by public transport, in most cases it is possible to use the SITA buses (info available at: https://www.sitasudtrasporti.it/orari).
For basic information needed upon arrival in the city, it is advisable to also consult the sections on available parking and urban mobility (https://www.materawelcome.it/it/mobilita/) as well as the one regarding ZTL zones (https://www.materawelcome.it/it/ztl/).
For any special cases, you can also refer to the dedicated section on the website of the Municipality of Matera: https://www.comune.matera.it/ztl.
Where can I find information and tourist assistance for visitors with disabilities?
Where can I find a list of accommodation facilities in Matera (hotels, residences, B&Bs, campsites, etc.)?
In line with the collaborative philosophy of the institutional portal, the accommodations will be able to modify or enhance this information with photos and more detailed descriptive texts, according to the guidelines provided in the editing form that will be available to service users.
Where can I find a list of events in the city?
On the portal materawelcome.it, the calendar of all scheduled events in Matera and the surrounding area is available (also accessible at www.materaevents.com, managed in collaboration with the Matera-Basilicata2019 Foundation as a legacy of the activities carried out during the year as European Capital of Culture).
All information about individual events is entered directly by registered users in accordance with the usage rules and is distributed under a CC-BY-SA license, which allows the distribution, modification, and creation of derivative works from the original, including for commercial purposes, provided that the original author is credited.
How can I contact a tour guide?
• Tourist guides
• Hiking and environmental guides
• Tourist escorts
• Tourist interpreters
• Guides of the Pollino National Park
• Hiking guides of the Murgia Materana Park
• Tourist guides of the Murgia Materana Park
The Municipality of Matera is working to implement a qualified register of guides based on an accreditation and certification system, which will be made available on this portal with all the necessary information. In the meantime, you can consult the lists available at the Basilicata Tourism Promotion Agency at the following address: https://www.aptbasilicata.it/MATERA.1623.0.html
It is recommended to contact guides and escorts exclusively through official channels, verifying their valid license at the time of contact; avoid any approach by promoters or unofficial guides on the street to discourage all forms of unauthorized activity, and if necessary, report any abuses using the dedicated “Report an Abuse” form.
Are the museums always open?
The various museums in the area follow their own schedules and opening hours, so we recommend checking useful information on their respective websites or at: www.museimatera.it (courtesy of Carlo Magni).
Is it possible to access museums and monuments with animals?
Is there a luggage storage facility in Matera?
Yes, currently there are two luggage storage facilities available:
– Luggage Storage SELFBAGS, via Gerardo Guerrieri (formerly vico Cappelluti 1)
The luggage storage is located in the center of Matera, a short distance from Matera Centrale railway station, the bus terminal at Piazza Matteotti, and the central station of urban lines.
The storage is open 24/7 and is monitored 24 hours a day by a video surveillance system.
It is an automatic service that operates by inserting cash (card payment is not accepted!) directly into the locker. Prices vary depending on the locker size and hours of use.
– Luggage Storage Matera Villa Longo – at Bar Di Pede
Near the Villa Longo station of the Ferrovie Appulo Lucane, there is a luggage and key storage service at Bar Di Pede, located at Via Nazionale 99. The opening hours are from 4:00 AM to 11:00 PM. This storage also serves the bus terminal on Via Sturzo for Flixbus, Marino, Marozzi, Liscio, and other bus companies.
Other private services are currently being set up.
Where can I go for currency exchange?
The nearest currency exchange to the main tourist areas is at the Post Office on Via Passarelli (British pounds, French francs, and dollars), or at the BNL branch (Via Dante Alighieri) and Intesa San Paolo branch (Piazza Vittorio Veneto).
Currency exchange services are not available on Saturday afternoons or Sundays.
Where can I find public restrooms?
• Restrooms at Piazza Vittorio Veneto
• Restrooms at Via Tommaso Stigliani near the Municipal Park
More information at: https://www.materawelcome.it/it/servizi-utili/
Are there integrated tourist cards for museums and transportation?
Other information
Is a permit required to take photographs or videos?
Here’s what to do:
• Fill out the forms available at [https://www.comune.matera.it/modulistica/ufficio-cinema](https://www.comune.matera.it/modulistica/ufficio-cinema);
• Complete the declaration of responsibility with a valid identification document;
• Affix a €16.00 revenue stamp on the first page of the forms (stamped and signed), scan them, and send all the complete documentation to [ufficio.cinema@comune.mt.it](mailto:ufficio.cinema@comune.mt.it);
• For questions or clarifications, contact the Cinema Office at 0835/241281;
• Cinema Office contact person: Dr. Anna Giammetta.
Can I use the images published on this website?
You can find all the information at this link: [https://creativecommons.org/licenses/by-nc-sa/4.0/deed.it](https://creativecommons.org/licenses/by-nc-sa/4.0/deed.it)
Are there areas with free Wi-Fi in Matera?
I need medical assistance; is there a tourist medical guard service available?
In case of need, in addition to calling 118 and the Emergency Room of the Madonna delle Grazie Hospital at tel. 0835 253212, you can contact the Guardia Medica (medical on-call service), located at Piazza Firenze, 1 — tel. 0835 262260.
The Guardia Medica hours are as follows:
* Monday to Friday: from 8:00 PM to 8:00 AM
* The day before holidays: from 10:00 AM to 8:00 AM the following day
* Holidays: all day
The Tourist Medical Guard service will be activated soon.
